Partner Manager EMEA - Partner Team > Joboolo FR :
Société : Plaion France Lieu : Issy Les Moulineaux 92
The PartnerManager role is a key position, focusing on managing day to day relationships with designated partners in primarily the physical distribution business.
The primary aim of this role is to act as a key point of contact for workflows, pricing and account management conversations with our partners.
By ensuring strong internal and external relationships, processes and maintaining a customer-centric approach, this role plays a vital part in ensuring the partnership experience is a positive and collaborative one.
$Key Purpose
To support the Account Director in delivering the annual operating sales and margin targets for a designated set of partners in the physical distribution business.
To act as a central point for territories and partners who wish to work centrally
To drive consistency across territories for those partners who work locally
Support the Account Director in driving for 100% major partner retention.
Support and participate in new partner opportunities and partner renewals
Implement the life cycle management planning strategy to ensure partners fully support and optimise profitable post launch sales opportunities.
Deliver a relationship management approach that elevates us from the day to day transactional and into a more meaningful relationship.
Lead the Partner Assistant, developing their skills year on year.
$Principle Accountabilities
Work annually with your vertical's assigned partners and seek to align on new release and back catalogue revenue targets.
Meet regularly with partners to ensure that agreed targets are on-track, working on ideas that can either over-deliver or get us back on track.
In doing this ensure that metrics such as pre-orders, retailer sentiment and other variables are fully shared.
Ensure internal visibility and implementation of partner information, assets, and in depth planning sessions to maximise their ambitions.
Manage the contract database of your own partners, keeping abreast of expiry dates and proactively manage this to ensure we have extension in place.
Additionally ensure that all contract requirements (reporting, advice on competing partners signed etc are complied with).
Highlight contractual challenges and relationship issues to enable us to negotiate positive outcomes that are then documented
Implement & participate in quality entertaining moments for our largest partners to ensure that we give them the full relationship management of PLAION experience.
Working with peers in the department ensure that basic stock & sales, preorders, warehouse stock levels etc are shared.
Similarly with the same peers but also with the partner ensure that their reporting requirements are being fully met and if not build out a plan in PowerBI to deliver this to them.
Implement and maintain a Partner Charter where effectively our service level to key partners is spelled out.
This will comprise AOP, reporting requirements, and areas of focus for us jointly.
Implement and ensure that a content plan is laid out and delivered for our top tier partners.
This will cover key release reporting plans, as well as ad-hoc strategic reporting that we would like to provide, likely in the genres they publish in as well as key market developments that may be of interest.
Ensure that partner posts on social media are interacted with, consider to do this via the content manager ensuring that always on feel..
Manage and report on corporate financial KPIs such as stock levels, revenue and margin goals.
Develop and maintain close working relationships with appropriate contacts within Vendors, and ensure close relationships at all levels and functions
Understand the EMEA retailer landscape to enable informed discussions with partners on sell out plans, promotions and activity.
Maintain a sound understanding of the EMEA Release Calendar and Market trends by reading peer reports
Build strong relationships internally at both our local office management as well as in our central Hofen teams.
Ensure that alignment calls are diarised and that trips to strengthen ties are planned.
Manage team members, ensure delivery at all levels
Ensure a structured evaluation & development plan is in place for all team members
Based :
PLAION UK, Theale // PLAION DE, Munich // PLAION FR, Issy Les Moulineaux
Reports to :
Account Director - Partners
Direct Reports :
Partner Assistant
PlaionFrance Issy Les Moulineaux 92 Sales / Marketing Permanent contract
