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Customer Success Engineer - Cybersecurity H/F > Mindflow > Joboolo FR :
Société : Mindflow
Lieu : Paris - Paris
CDI temps plein
- Mindflow is on a rapid growth journey, we will start welcoming new clients regularly.
We're looking for enthusiastic team members to join us.
Your goal is to play a pivotal role in front-client activities and internal expertise development in the cybersecurity domain.
This role is essential for enhancing client engagement and leveraging cybersecurity expertise for the company's growth.
Le poste :
Client Engagement (70%)
* Involvement in pre-sales activities, including user interviews, advanced demos, and designing client-specific IT/Security flows.
* Post-sales responsibilities like user training, tool adoption, and usage optimization.
* Collaborating with sales teams to strategize for account growth.
Domain Expertise Utilization (30%)
* Developing internal resources like workflows, hosting webinars, writing white papers, and automating team processes.
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Primary KPI :
User adoption metrics (number of playbooks used) and account renewal rates.
First Six Months Plan
* Lead Proof of Value for prospects.
* Onboard new clients and create automation playbooks.
* Develop comprehensive documentation and account plans with sales teams.
* Growth Opportunities
* Potential to specialize as a Technical Account Manager.
* Opportunities to advance into management roles like Team Leads as the company expands.
Perks
* To know more about our culture and how we work check our Join Us page.
* Global Reach, Hometown Feel:
Embrace a flexible and remote-friendly environment that spans across France and Europe.
With 20% of our team being parents, we deeply value work-life balance.
* Competitive Compensation & Early Equity:
At Mindflow, we offer good pay packages.
As an early member, you'll have the chance to secure pre-seed equity, investing in your future as we grow.
* Huge market, huge ambition, zen growth:
we want to build something amazing that could change the way everyone works in companies.
This ship is sailing, you could be in it.
Profil recherché :
Hard Skills:
Proficient in IT/Security & ability to implement it
Project management and agile methodologies.
4 years doing this job minimum
Ideal Candidate Background
Experience in startups or dynamic, innovative environments.
Comfortable in entrepreneurial settings with a penchant for innovation.
Source :
PMEjob.fr.
Mindflow
Paris - Paris
Informatique
40000-60000
Nouvelle recherche d'emploi Customer Success Engineer - Cybersecurity H/F
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