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Global Workplace Engineer > Pluxee > Joboolo FR :


Société : Pluxee
Lieu : Issy-les-Moulineaux 92130

Pluxee is a global player in employee benefits and engagement that operates in 31 countries.


Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.&
lt;br>
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.&
lt;br>
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.&
lt;h3>Position Overview:


The Digital Workplace Engineer plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organization’s workplace environment.


This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions.


The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams.&
lt;/p>

Key Responsibilities:



  • Implementation & Continuous Improvement:


    Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions.&
    lt;/p>


  • Collaboration Across Teams:


    Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies.&
    lt;/p>


  • End-User Resource Optimization:


    Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance.&
    lt;/p>


  • Microsoft Productivity Tools:


    Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services.&
    lt;/p>


  • Asset Management & Automation:


    Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices.&
    lt;/p>


  • Technical Issue Resolution:


    Rapidly diagnose and resolve technical issues within Microsoft Workplace applications, ensuring minimal downtime and maximum efficiency.&
    lt;/p>


  • Performance Monitoring & Reporting:


    Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives.&
    lt;/p>


  • Training Program Development:


    Develop and execute impactful training programs to empower employees in advanced workplace tool usage.&
    lt;/p>


  • Emerging Technologies Evaluation:


    Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity.&
    lt;/p>


  • Vendor Relationship Management:


    Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services.&
    lt;/p>


  • Documentation & Process Standardization:


    Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks.&
    lt;/p>


  • Workplace Strategy Implementation:


    Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards.&
    lt;/p>


  • ITIL Process Leadership:


    Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence.&
    lt;/p>

Core Competencies:



  • Proven Expertise:


    Minimum of 5 years in workplace engineering, managing complex, multi-regional environments, with a demonstrated success in delivering impactful solutions.&
    lt;/p>


  • Technical Mastery:


    Comprehensive knowledge of Microsoft 365 productivity tools, endpoint management solutions (Intune, Tanium preferred), ITIL v4 frameworks, and scripting for process automation.&
    lt;/p>


  • Leadership:


    Exceptional communication and interpersonal skills, with the ability to influence and align diverse teams across geographies.&
    lt;/p>


  • Strategic Thinking:


    Strong analytical and decision-making abilities, driving innovation and challenging the status quo to achieve business objectives.&
    lt;/p>


  • Adaptability:


    Thrive in dynamic, multicultural environments with a relentless commitment to client satisfaction and operational excellence.&
    lt;/p>


  • Project Management:


    Proven ability to manage initiatives from conception to execution, delivering measurable outcomes on time and within budget.&
    lt;/p>

Other Competencies:



  • Adaptability

  • Application Support & Troubleshooting

  • Team Building

  • Collaboration Tools Integration

  • Communication

  • Customer-Centric Mindset

  • Cybersecurity

  • Decision-Making

  • Endpoint Management

  • Virtualization Technologies

Technical Proficiency Required:



  • Microsoft 365 Tools:


    Expert-level experience managing Microsoft 365 tools, including Exchange Online, SharePoint, Teams, OneDrive, and Power Automate.&
    lt;/p>


  • Endpoint Management:


    Advanced endpoint management capabilities, with Intune expertise required and Tanium experience considered a plus.&
    lt;/p>


  • ITSM Workflows:


    Mastery of ITSM workflows and tools, particularly ServiceNow, for seamless incident, problem, and change management.&
    lt;/p>


  • Windows OS & Endpoint Security:


    Strong understanding of Windows operating systems, patch management, endpoint security, and data protection regulations.&
    lt;/p>


  • Automation Tools:


    Extensive experience with automation tools (PowerShell, Power Automate) to optimize workplace processes.&
    lt;/p>


  • End-User Deployment:


    Proven track record in designing and implementing scalable, secure end-user deployments.&
    lt;/p>

Soft Skills:



  • Stress and Priority Management

  • People and Resource Management

  • Team Collaboration Skills (including remote teams)

  • Client Focus / Customer Satisfaction

  • Adaptability in Multi-Cultural Environments

  • Project Management Skills (a plus)

  • Strong Leadership & Influencing Skills

  • Quick Decision-Making

3rd Party Supplier Management:



  • SLA, KPI, and Operations Delivery Control.&
    lt;/li>

Knowledge / Experience:



  • Strong knowledge of Microsoft Operating Systems and Hardware Infrastructure.&
    lt;/li>
  • Proficiency in troubleshooting Microsoft workplace applications and developing plans for end-user deployments and technical support processes.&
    lt;/li>
  • Familiarity with ITIL v4 best practices and implementing change management processes.&
    lt;/li>
  • Ability to prioritize tasks in a fast-paced environment.&
    lt;/li>
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with individuals at all levels of the organization.&
    lt;/li>
  • Proactive, self-motivated, with a passion for continuous learning and staying updated with the latest Microsoft technologies.&
    lt;/li>

Work Experience Requirements:



  • 5+ years of proven experience managing Microsoft productivity tools and technologies, including Office 365 and Power Tools.&
    lt;/li>

Languages:



  • EU:


    English and French (not limited to these).&
    lt;/li>

Location:



  • France (Paris)







left>Pluxee is a global player in employee benefits and engagement that operates in 31 countries.


Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.&
lt;/p>



left>Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.&
lt;/p>



left>Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.&
lt;/p>



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Pluxee
Issy-les-Moulineaux 92130
Autre(s)
VIE
0 mois





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