Global Workplace Engineer > Pluxee > Joboolo FR :

The Digital Workplace Engineer plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organization’s workplace environment.


This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions.


The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams.&
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Key Responsibilities:

• Implementation & Continuous Improvement:
  
  
  Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions.&
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• Collaboration Across Teams:
  
  
  Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies.&
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• End-User Resource Optimization:
  
  
  Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance.&
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• Microsoft Productivity Tools:
  
  
  Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services.&
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• Asset Management & Automation:
  
  
  Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices.&
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• Technical Issue Resolution:
  
  
  Rapidly diagnose and resolve technical issues within Microsoft Workplace applications, ensuring minimal downtime and maximum efficiency.&
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• Performance Monitoring & Reporting:
  
  
  Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives.&
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• Training Program Development:
  
  
  Develop and execute impactful training programs to empower employees in advanced workplace tool usage.&
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• Emerging Technologies Evaluation:
  
  
  Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity.&
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• Vendor Relationship Management:
  
  
  Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services.&
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• Documentation & Process Standardization:
  
  
  Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks.&
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• Workplace Strategy Implementation:
  
  
  Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards.&
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• ITIL Process Leadership:
  
  
  Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence.&
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Core Competencies:

• Proven Expertise:
  
  
  Minimum of 5 years in workplace engineering, managing complex, multi-regional environments, with a demonstrated success in delivering impactful solutions.&
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• Technical Mastery:
  
  
  Comprehensive knowledge of Microsoft 365 productivity tools, endpoint management solutions (Intune, Tanium preferred), ITIL v4 frameworks, and scripting for process automation.&
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• Leadership:
  
  
  Exceptional communication and interpersonal skills, with the ability to influence and align diverse teams across geographies.&
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• Strategic Thinking:
  
  
  Strong analytical and decision-making abilities, driving innovation and challenging the status quo to achieve business objectives.&
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• Adaptability:
  
  
  Thrive in dynamic, multicultural environments with a relentless commitment to client satisfaction and operational excellence.&
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• Project Management:
  
  
  Proven ability to manage initiatives from conception to execution, delivering measurable outcomes on time and within budget.&
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Other Competencies:

• Adaptability


• Application Support & Troubleshooting


• Team Building


• Collaboration Tools Integration


• Communication


• Customer-Centric Mindset


• Cybersecurity


• Decision-Making


• Endpoint Management


• Virtualization Technologies

Technical Proficiency Required:

• Microsoft 365 Tools:
  
  
  Expert-level experience managing Microsoft 365 tools, including Exchange Online, SharePoint, Teams, OneDrive, and Power Automate.&
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• Endpoint Management:
  
  
  Advanced endpoint management capabilities, with Intune expertise required and Tanium experience considered a plus.&
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• ITSM Workflows:
  
  
  Mastery of ITSM workflows and tools, particularly ServiceNow, for seamless incident, problem, and change management.&
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• Windows OS & Endpoint Security:
  
  
  Strong understanding of Windows operating systems, patch management, endpoint security, and data protection regulations.&
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• Automation Tools:
  
  
  Extensive experience with automation tools (PowerShell, Power Automate) to optimize workplace processes.&
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• End-User Deployment:
  
  
  Proven track record in designing and implementing scalable, secure end-user deployments.&
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Soft Skills:

• Stress and Priority Management


• People and Resource Management


• Team Collaboration Skills (including remote teams)


• Client Focus / Customer Satisfaction


• Adaptability in Multi-Cultural Environments


• Project Management Skills (a plus)


• Strong Leadership & Influencing Skills


• Quick Decision-Making

3rd Party Supplier Management:

• SLA, KPI, and Operations Delivery Control.&
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Knowledge / Experience:

• Strong knowledge of Microsoft Operating Systems and Hardware Infrastructure.&
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• Proficiency in troubleshooting Microsoft workplace applications and developing plans for end-user deployments and technical support processes.&
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• Familiarity with ITIL v4 best practices and implementing change management processes.&
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• Ability to prioritize tasks in a fast-paced environment.&
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• Strong communication and interpersonal skills, with the ability to effectively collaborate with individuals at all levels of the organization.&
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• Proactive, self-motivated, with a passion for continuous learning and staying updated with the latest Microsoft technologies.&
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Work Experience Requirements:

• 5+ years of proven experience managing Microsoft productivity tools and technologies, including Office 365 and Power Tools.&
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Languages:

• EU:
  
  
  English and French (not limited to these).&
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Location:

• France (Paris)

left>Pluxee is a global player in employee benefits and engagement that operates in 31 countries.


Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.&
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left>Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.&
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left>Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.&
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