you bring your best to us, and well bring out the best in you.
Were builders touching over 20 industries and 80 of global commerce, and we need your unique talents to help shape whats next.
The work is challenging :
but it matters.
Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Where you belong
The SCM CRO line of business is responsible for driving the commercial success and growth of our Supply Chain Management solution portfolio as part of the Customer Success organisation.
What youll build
The leader with their directly:
lead team, as well as the indirect extended team, are responsible for supporting our customers in their search for Supply Chain Solutions that drive operational transformation across their business.
These customer engagements drive new software bookings as well as support the customer's adoption and consumption of existing licensed solutions.
The teams will collaborate as required with the CS and D and partner organisations.
We are seeking a dynamic, visionary and result oriented Senior Leader (m/f) to drive high:
impact transformation engagements for our clients.
This role demands a strategic leader with deep understanding of the Supply Chain Management technology landscape, competitor landscape and market trends including the impact of agentic AI in supply chains.We are looking for an innovation:
first mindset-capable of translating KPIs into actionable strategies while fostering a culture of accountability, continuous improvement, and measurable business outcomes.
Leadership Qualities:
:
Lead, coach, and inspire a high:
performing team of SolutionAdvisors to achieve and exceed adoption, consumption, and growth targets.
:
Champion AI:
driven innovation in SCM, advocating emerging technologies to solve real:
world business challenges with measurable impact.
:
Drive operational excellence by refining processes, tools, and best practices for scalable impact.
:
Represent the company in SCM forums, conferences, and industry panels, positioning the organization as a leader in SCM across the market units you lead.
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Establish a culture of continuous learning and professional development within the team.
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Serve as a customer advocate, ensuring feedback is effectively captured and communicated to influence product and service enhancements.
:
Stay informed on industry trends, market dynamics, and competitive landscapes to inform strategy and drive innovation.
Delivery Management:
:
Lead the end:
to:
end delivery of strategic programs such as AI Discovery Workshops (AIDW) for transformative SCM customer engagements, and other high:
impact initiatives.
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Deliver world:
class customer engagements through your team, with solution demonstrations being world:
class and tailored for customer needs.
:
Establish and lead open forums like internal community meetings to share best practices, success stories, and knowledge around SCM solutions-fostering a culture of learning and accelerating organization:
wide AI adoption and scale.
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Enable and establish partnership with internal stakeholders to ensure consistent delivery standards and client satisfaction.
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Identify and address adoption challenges through targeted engagement plans and enablement activities interlocked with our CS and D organisation.
Sales and Adoption Management:
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Develop and execute strategies to align the team's efforts with customer needs and business KPIs to increase customer adoption and maximize the value of delivered solutions.
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Collaborate with cross:
functional teams including Sales, Product, and Customer Success to ensure seamless customer experiences and value realization through co:
