Engagement Manager > Alphéa Conseil > Joboolo FR :

Our client is one of the leaders in the invoice-to-cash applications.
Their cloud-based, AI-driven software solutions help automate the simple financial tasks so that you can focus more on your business goals.


Their solutions cover the entire source-to-pay (S2P) and order-to-cash (O2C) cycles, giving you control and collaboration in the areas you need most.

As their activities in the BeNeLux are expanding, we are looking for an Engagement Manager (M/W/X).
This is hybrid position (homeoffice and at clients).

Future offices will be based in Gent in 2025-26.

Your main responsibilities:




- Presales Cycle :



- Make sure there is enough information to move the deal forward;

- Responsible of the Professional Service piece of any draft or finalized proposal;

- Organize and participate to the Go/noGo decision;

- Participate in complex pre-sales activities (recommendations, audit, prototype, demos) managing customer appointments;

- Participate into bids, write and validate the technical part of a proposal;

- Helps sales closing deals, set up prototypes and set up complex demos;

- Business Process Analysis/ Requirements and Process Analysis/Gap analysis;

- Make sure BPA or RPA is conducted in accordance to the methodology.

This includes analysis of the current process (main weaknesses/cost), proposed solution and KPI, difference to the standard package, proposed ROI, proposed schedule;

- Present this to the customer:

main customer contact.

Implementation :



- Main contact for the customer during the implementation phase;

- Manage the team (Rules Developers, PS ) in charge of developing all tasks of the projects;

- Negotiate any Change Order / Out of scope requirements.

Production :



- Stay as the main contact for a 3 months period;

- Responsible for getting the sign off of the customer;

- Responsible for the hand over to Technical Support;

- Identify and initiate additional engagements.