Bilingual New Business Specialist > Empire Life > Joboolo FR :
Société : Empire Life Lieu :
Bilingual New BusinessSpecialist Why you’ll love this role The New BusinessSpecialist is responsible for the intake of all information required to implement a new group and manage the end to end implementation of new group clients.
The incumbent is guided by defined procedural instruction and frequent checking, and works under the close supervision of the Supervisor, Group New Business & Amendments.
What you’ll be working on Monitor the progress of multiple ongoing implementations and provide regular updates to the customers and distribution partners Apply knowledge of systems, products, processes and contract wording to quickly and efficiently resolve challenges that arise during the implementation process to ensure a smooth implementation process for the customer Work cooperatively with distribution partners and customers to ensure all information required to implement a new group is complete and accurate Manage the end to end implementation process; collaborates with the New Business Coordinators to ensure commitments are achievable and met Create a strong first impression of Empire by demonstrating a personal touch, being easy to do business with and professional Provide prompt and accurate resolution to complex issues Evaluate and gather additional information, if required; formulate and communicate decisions to ensure a smooth process for the client Work with appropriate peers to recommend and/or establish special contract and/or booklet presentation as required Liaise effectively with end customers, distribution partners and other business units Provide solutions and subsequent resolution of client concerns to minimize escalation to Management Support the service and administrative requirements of the business unit What you’ll need to have Bilingualism (English/French) Completion of a University degree in business administration or related discipline 3+ years work experience in the insurance/financial services industry or an office environment Working towards ACS designation through LOMA or taking Group Primer courses/CEBS is considered an asset Working knowledge of group products, contract provisions and administrative procedures Working knowledge of Employee Benefits administration system is an asset Working knowledge of document generation tools is an asset Experience in a customer facing role is an asset Ability to present information clearly and logically to a variety of audiences (internal and external) Ability to think logically, analyze and solve problems Solution based thinking Attention to detail/accuracy Ability to prioritize and balance multiple tasks or projects Ability to work independently and as a team member Well-developed verbal and written communication skills Well-developed customer relations skills Beyond the salary For regular full-time positions, EmpireLife offers a competitive salary and comprehensive benefits package including:
Benefits plan Pension plan Social club Learning & development Current career opportunities Career choices Get to know us We’re one of the top 10 life insurance companies in Canada and offer an environment that encourages the pursuit of personal and professional success.
At the heart of that success is our focus on customers; we provide protection and financial security for Canadians—with a personal touch.
We acknowledge and reward talent, and support our employees in achieving and exceeding individual and organizational goals.
Our goal is to make EmpireLife a great place to work, learn and grow, where people can be their true selves, feel they belong and have equal opportunity for growth in their careers.
We’re also committed to supporting an inclusive workplace that values diversity.
If you’re looking for an exciting opportunity and the chance to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply.
EmpireLife is committed to providing equal access to employment.
EmpireLife welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process.
If you need this job posting in an alternative format please contact recruitment@empire.ca EmpireLife
