BusinessConsultant On behalf of our client in the Banking Sector, PROCOM is looking for a BusinessConsultant.
BusinessConsultant - Job Description Accountable for providing advice and coordinate activities for management and designated internal clients, by identifying and executing on initiatives, programs and projects, directly resulting in improvements for the channels supported by National Sales and Support (e.g.
Mobile Advice and Retail Distribution channels) Focus on various strategic and tactical initiatives and apply Process Improvement, Project Management and Change Management methodologies, resulting in improvements to business processes, customer experience and operating efficiencies Subject Matter Expert and participate in and/or facilitate internal/external client meetings at various levels Project Management - Participate in projects as a Subject Matter Expert and provide input into the development and implementation of programs designed to improve end-to-end processes or technology Relationship Management - Partner with Subject Matter Experts to incorporate business process improvement and business change best practices into daily activities/routines Create strategic partnerships with Front-line, Risk, Product, and other business partners Analytical & Technical Support - Research opportunities to deliver an improved sales customer experience Active participation in the channel strategy and roadmap development and execution Monitor the performance of processes/services to ensure efficiency, cost-effectiveness and profitability Identify deficiencies to develop and implement enhancements/improvements BusinessConsultant - Mandatory Skills Degree/diploma in Engineering, Business, Information Systems, Accounting and/or equivalent work experience.
Demonstrate experience in technology and business process troubleshooting Understand the needs and issues of Retail and Business Banking businesses, products and functions 3+ years’ experience with Process Improvement Methodologies, such as Six Sigma and Lean concepts Knowledge of customer segmentation strategies and implications for our customer, employee experience and profitability Knowledge of approaches, tools and techniques for recognizing, anticipating and resolving organizational, operational or process problems BusinessConsultant - Preferred Skills Banking experience preferred Consulting background preferred Change Management experience Experience working with cross-functional teams BusinessConsultant - Assignment Start Date ASAP – 12 months to start BusinessConsultant - Assignment Location Toronto, ON – Work Hybrid Procom TorontoOntario
