Société : Alliance Ground International Lieu : Winnipeg Manitoba
Description :
Are you a detail-oriented problem solver who focuses on outstanding customer service?Then let your career take off with ATS as a PassengerService Sr Crew Chief!ATS is an aviation services company operating in more than 50 cities across North America.We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in groundservices and hospitality are the foundation of our success.We are committed to providing the highest level of quality service and continuing our track record of outstanding safety.As we continue to grow, we are looking for only the best in the industry.Job Responsibilities:
Be actively involved with all passengerservice duties in your area (checking in passengers, luggage, and communicating with passengers, and coordinating ticket counter activities with vendors, flight and ground handling teams)Delegate passengerservice duties in your assigned area (either a gate or ticket counter)Serve as point person to address passenger concerns and questions and make PA announcements to update passengers on flight statuses as neededMaintain gate security to ensure only properly ticketed passengers access the jetwayBe responsible for conducting on-the-job training and coaching for new team membersObserve and enforce all AGI and airline safety regulations and company policiesQualifications:
Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadershipDemonstrate proficient computer skillsBe at least 18 years of age and possess a high school diploma, GED or work experience equivalentPossess a valid driver’s license with a clean driving record (only required for some airports)Physical Requirements:
Lift up to 70 pounds (32 kg) on a regular basisStand, lift, bend, push and pull on a frequent basis and for extended periodsWork around jet and machinery noisesAirlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends, and holidays.The successful ATS team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity EmployerAllianceGroundInternational is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. AllianceGroundInternational WinnipegManitoba
