Manager, Transportation Admin Operations It’s not a package.
It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.
How does the magic happen? The journey starts with you.
The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people.
So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
We are seeking a skilled and detail-oriented individual to join our team as a FreightPartnerBillingSpecialist.
As a crucial member of our logistics and finance operations, you will play a key role in ensuring the accurate and timely processing of carrier freight bills.
Your responsibilities will encompass overseeing billing processes, resolving discrepancies, optimizing procedures, and maintaining effective communication with carriers.
If you have a keen eye for detail, a knack for process improvement, and the ability to navigate complex billing systems, we invite you to contribute your expertise to our dynamic team.
Job Responsibilities:
Bill Processing:
Oversee carrier bill processing for accurate and timely payments.
Ensure compliance with contract terms and resolve charge discrepancies.
Discrepancy Resolution:
Identify and fix recurring discrepancies promptly.
Foster a continuous improvement mindset for freight audit functions.
Process Optimization:
Review and improve policies and procedures for better accuracy.
Enhance efficiency in freight audit and payment functions.
Communication and Relationships:
Communicate regularly with carriers for timely bill processing.
Reconcile and resolve past-due amounts through effective communication.
Workload Management:
Monitor data entry and audit staff workloads for consistency.
Optimize workload distribution for team efficiency.
Documentation and Metrics:
Develop and maintain process documentation.
Establish and monitor metrics for performance indicators.
System Expertise:
Be the go-to person for the carrier invoicing module in the TMS.
Collaborate on transitioning carriers to electronic billing.
Third-Party Carrier Profiles:
Set up and maintain third-party carrier profiles in the TMS.
Support and Leadership:
Support carrier aspects during start-up and transitions.
Lead periodic settlement review meetings.
Qualifications:
Proficient in Excel and MS Office.
Skilled in customized applications and Business Intelligence tools.
Minimum 3 years of industry experience.
Bilingual in French/English is a plus.
Graduate degree/diploma in Finance/Accounting.
Follows instructions, processes, and company policies.
Experience with financial data in spreadsheets and databases.
