Valet Parking Attendant (Full-time) > Joboolo FR :
Société : Fairmont Royal York Lieu : Toronto Ontario
Company Description For over 91 years, FairmontRoyalYork has stood proudly as a Toronto landmark.
When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.
Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.
Another stunning chapter for FairmontRoyalYork has begun.
Job Description What you will be doing:
-Greeting all guests and co-workers with a smile and an appropriate hospitality greeting -To be noticeably positioned at entrances anticipating guests needs and to provide parking assistance upon arrival, and departure of guest vehicles.
-Greets all guests arriving by vehicle, and promotes valetparking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer -Provide the guest with detailed parking fees and clear explanation of valet benefits -Ensures driveway and entrance are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner.
-Register guest vehicles in ValetParking device with accurate information -Complete a thorough walk around of guests vehicles prior to entering garage highlighting any damage on ValetParking device and advising Guest Service Leaders of any warning lights present on guests vehicle -Ensures all vehicle keys are clearly identified and stored in a locked location -Retrieving vehicles as requested by guest in a quick and timely manner -Assist with opening and closing vehicle doors -Assist guest in loading luggage into vehicle and providing directions as needed upon departure -Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or Guest Services Leader in a timely manner -When requested or anticipated, provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions.
-Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual.
-Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty, and informing security.
-Strict adherence to Fairmont Service Standard Expectations as it relates to ValetParking -In the course of normal duties, to observe, report, or take immediate corrective action on deficiencies, malfunctions, and untidiness.
-To report for duty with a professional appearance and dress to standards.
Awareness and acknowledgement of all our AccorLiveLimitless Members Qualifications Your experience and skills include:
-Service focused personality is essential; customer service experience is an asset -Ability to work well under pressure in a fast paced environment -Ability to work cohesively with fellow colleagues as part of a team -Available for shift work including weekends, evenings and holidays -Ability to operate all type of vehicles (Manual and Automatic transmission) -Ability to work in a fast paced environment -Previous experience with Valet Operating System an asset -Valid Driver's License with no infractions -Good command of the English language Additional Information -Accor Employee Travel Discount Program -On-shift hot or cold meal in The Hive Cafeteria -Employee Assistance Program (EAP) -Extended healthcare plan coverage -Opportunity to develop your talent and grow within the Company and across the world! -Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 FairmontRoyalYork TorontoOntario
