front desk hotel clerk > Fortress Inn Louisbourg > Joboolo FR :
Société : Fortress Inn Louisbourg Lieu : Louisbourg Nova Scotia
Education:
Secondary (high) school graduation certificate Experience:
Experience an asset Work setting Hotel, motel, resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e.
faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Word processing software Spreadsheet Work conditions and physical capabilities Attention to detail Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Work Term:
Permanent Work Language:
English Hours:
35 hours per week Fortress Inn Louisbourg LouisbourgNovaScotia