The Offer Fantastic work culture Join a market leader within Hospitality Flexible working options The Job You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Developing and executing a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities.
Creating and managing all marketing material and collateral in line with brand direction.
Implementing online marketing activities including Social Media, SEO/SEM, demand generation, leads generation, etc.
Tracking effectiveness of various campaigns and course correcting as required.
Managing communications spending and working with vendors and agencies, to create and/or localize communications and marketing activities and develop supporting assets.
Leading the planning and implementation of PR and initiatives related to the brand.
The Profile You have at least 1 year experience ideally in Marketing Communications or Customer Service within Hospitality, Leisure, Travel, IT and Professional Services industry.
Experience within would be a strong advantage.
You possess excellent interpersonal as well as written and verbal communication skills.
You pay strong attention to detail and deliver work that is of a high standard You enjoy finding creative solutions to problems You are a strong networker & relationship builder The Employer Our client is the world's leading brewer bringing people together for a better world.
For centuries, the experience of sharing a beer has brought people and cultures together.
Even in their hyper-connected, always-on world, this simple act is as meaningful today as it was generations ago.
Committed to driving growth that leads to better living for more people in more places.
Through brands and experiences that bring people together.
Through their dedication to brewing the best beer with the best ingredients.
And through our commitment to helping farmers, retailers, entrepreneurs, and communities grow.
