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Client Services - Operations Consultant > Paris > Joboolo FR :


Société : Murex
Lieu : Paris Île-de-France

Client Services
- Operations ConsultantMurex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.

You'll be part of one global team where you can learn fast and stay true to yourself.

Team & Context EMEA Operations domain team aims to deliver the expertise which helps Murex customers from Europe, Middle East and Africa (EMEA) providing a range of services including training, evolution of the platform and the implementation of new modules.

The modules and processes in the scope of the Operations domain team relate to the back-office activities of our clients, such as transaction lifecycle, legal documentation (SWIFT, paper format), settlement, collateral management among others.

Your missions/What you'll do After a training phase on the software and on a specialty of Operations activities, you will be required to work for EMEA clients and on a wide variety of topics:

â?¢ Daily customer support on Operations activities (analysis and monitoring of client inquiries and functional questions, search for solutions, escalation of incidents to product teams, etc.) â?¢ Contribution to client projects ( participation in the design and configuration of a module as part of an implementation, reconciliation as part of a software version upgrade project, drafting of analysis documents, etc.) â?¢ Follow-up of new developments and fixes (coordination with product and development teams,pliance with the development and validation cycle) â?¢ Knowledge transfer ( presentation of a product, feature, or module internally or to customers) â?¢ Development of a strong expertise on Operations activity both from business and IT perspective Your profile â?¢ Master degree inputer science, Mathematics, Financial Market or similar quantitative field from an engineering school or university â?¢ First experience in IT or financial industries is a plus â?¢ Background in Technology (SQL, Sybase/Oracle, UNIX, software development) â?¢ Fact-based problem solving and strong analytical skills â?¢ Excellent written and oralmunication skills in English and French â?¢ Autonomy, ability to work independently and in the team Job ID JR100404
Murex
Paris Île-de-France
Customer Service
Expérience souhaitée




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