SolaXPower is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions.
In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.
About this role:
We are looking for a TechnicalSupportEngineer to join our growing team and support our operations in the French market.
This full-time position is ideal for a qualified electrician with experience in the solar energy sector, particularly hybrid energy systems.
You will play a key role in delivering outstanding support to our installers, end-customers, and distribution partners.
Key Responsibilities:
- Provide technicalsupport via phone, email, and on-site visits for solar and hybrid systems. - Act as the first point of contact for installers and end-customers in French, resolving technical issues efficiently and professionally. - Support distribution partners with system troubleshooting and technical matters. - Conduct technical training sessions in French for installers and distributors (both in-person and online). - Collaborate closely with our internal product, sales, and support teams to ensure smooth operations and continuous improvement of our support processes. - Stay up to date with the latest product developments, standards, and regulations relevant to the French solar market.
Requirements:
- Certified electrician with relevant professional credentials in France. - Hands-on experience in the solar energy industry, especially with hybrid inverter systems and energy storage. - Strong communication skills in French (native) and professional proficiency in English. - Comfortable providing remote support and traveling to customer sites when needed. - Experience with technical documentation, troubleshooting, and root cause analysis. - Training and presentation skills. SolaXPower Saint-Priest69005 Autre(s) 0 mois
