IT Support Engineer > H Tech Supports > Joboolo FR :
Société : H Tech Supports Lieu : Toulouse Occitania
H-TechSupports (HTS) is world's fastest growing IT solutions company, providing IT, Networking and all associate services under one roof.
Our services are highly specialized and enable our customers to enjoy the full efficiencies.
Having been involved in this business for Many years, we have accumulated a large pool of engineers.
The Role You will be responsible for :
Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
Ensuring all standards and procedures are followed and maintained.
Answering queries and resolving issue relating to usage of standard applications and IT services.
Providing monthly help desk reports.
Designing, maintaining and supporting the network infrastructure.
Monitoring system performance and ensuring reliability and availability.
Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
Providing Level 1 support and troubleshooting as and when required.
Ideal Profile You possess a Degree/Diploma in Computer Science, Engineering or related field.
You have at least 1 year experience, ideally within a Helpdesk / Technical Support or Network Engineer / Systems Engineer role.
You have excellent communication and interpersonal skills.
You have working knowledge of Active Directory, DHCP, DNS, Printer Installation, Remote support, bootable usb, Installing, Troubleshooting, Configuring and Office 365 You pay strong attention to detail and deliver work that is of a high standard You are a strong team player who can manage multiple stakeholders You are adaptable and thrive in changing environments You are willing to undertake 30-60% travel.
What's on Offer? Work within a company with a solid track record of success Great work environment Join a well known brand within Computer Hardware H TechSupports ToulouseOccitania IT Expérience souhaitée
