Société : Alchemy Global Talent Solutions Lieu : Paris
An exciting opportunity awaits for an InternationalMove Coordinator to join our esteemed client, a prominent moving and relocation company headquartered in Paris, France.
Remote working will be considered for candidates with vast relevant experience.
Responsibilities:
Coordinate door-to-door moves of household goods.
Maintain a single point of contact throughout the moving process.
Arranging pre-move surveys and conducting phone surveys when required.
Quoting moves.
Booking moves with approved 3rd party suppliers.
Monitoring and tracking shipments.
Ensure all claim and insurance details are communicated to the claims team.
Ensure the correct usage of paperwork on all files.
Maintain data integrity in operational systems.
Generate reports to track and monitor move progress.
Maximise revenue opportunities while ensuring the best possible cost for services.
Approve supplier invoices and prepare sales invoices.
Compile rates, including supplier costs and rates for clients.
Adhere to all quality guidelines and processes to maintain service excellence.
Identify new opportunities and provide support to the sales team when necessary.
Requirements:
Ideally, 2 3 experience in domestic and international household goods forwarding.
Fluency in French & English.
Strong organizational skills, time management, and customer service skills.
Customer-focused with solid decision-making abilities.
Excellent verbal and written communication skills.
Capacity to handle multiple priorities and tasks.
Technologically proficient and familiar with MS Office software.
Friendly, approachable, and able to communicate with various people at different seniority levels.
If you are interested in this position please reach out to Alchemy today AlchemyGlobalTalentSolutions Paris Expérience souhaitée
