As QualityManager you are responsible for the effective implementation and application of the Group's Quality Strategy in the UK and Ireland region.
Your main responsibilities are:
Collaborating with internal stakeholders, to ensure that each site consistently produces malt that meets the required quality and technical specifications - Manage and monitor the customer complaints process to ensure effective and timely complaint resolution - Provide technical support to the operations team for production issues impacting quality; and to the barley execution team - Provide Technical and Quality support to our customers and lead review meetings with them related to this data.
- Supporting the Key Account Managers in customer relationship building.
- Support the business on technical projects and with pilot and production scale trials.
Ensuring the effective deployment of the Group's Quality, food and feed safety policy - Implement, monitor and maintain Group quality procedures - Manage Quality Support for sites with audits to ensure we maintain the highest standards of compliance for quality and food safety.
- Manage the food safety monitoring program ensuring that our products comply with all relevant food safety legislation - You ensure that our processes and products are compliant with our legal obligations and customer requirements - Implement and monitor Group Quality KPI's and work with site operational teams to ensure continuous improvement against targets - Manage investigations / root cause analysis in relation to non compliances and quality issues.
- Responsibility for the management of the Quality budget and Quality related capex submissions within the region.
You are a people manager and act as mentor and line manager to the UK & Ireland FSQR Specialist Axereal France permanent Expérience souhaitée
