Cash Collection Specialist with French - PageGroup SSC > Joboolo FR :
Société : Page Personnel Lieu : Paris
At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.
We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976.
We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
Description du poste Position Purpose:
Improve Page Group cash flow Reduce and avoid Bad Debt Identify and solve customers' disputes Keep clients accounts up-to-date Primary Responsibilities:
As member of the CashCollection Team, for France - the main Page Group Continental Europe country:
Contact and follow-up daily your customers by phone calls or e-mails Record the Collection activity and invoices statuses changes in the dedicated Collection tool Understand the whole Order To Cash (OTC) process for a better dispute management Understand the legal and contractual recruitment scope Coordinate with the Billing Teams to solve invoice related disputes Collaborate with the Sales Team in negotiations with customers Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching Prepare the litigation file for Legal procedures Give and keep visibility to the Sales Team on their portfolio's Collection status Collaboration on one-off French and European projects (reporting, training, process improvement, etc) Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts Profil recherché Primary Requirements:
Fluent and professional French and English Customer focus Strong problem solving skills Dynamic, organized with a methodical approach Good negotiation and communication skills (spoken and written) Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) Ability to work under pressure to attain company objectives and CashCollection KPIs Desire to belong to and be an active member of a team Previous experience in the role is highly desirable Conditions et Avantages Experience in a multinational environment (40 nationalities in the SSC) Competitive compensation and benefits package in Barcelona, various well-being activity options PagePersonnel Paris Accounting / Finance Expérience souhaitée
