Société : Transaction Network Services Lieu : Paris Île-de-France
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!OverviewWho is TNS?TNS is one of the industry's leading global providers of infrastructure-as-a-service solutions and a trusted partner to thousands of financial organisations, telecommunication providers and retailers around the world.
Since 1990, TNS has grown to provide services to customers in over 60 countries across the Americas, Europe and the Asia Pacific region.The SolutionsConsultant is a critical role in the EMEA Marketplace reporting to the Regional Country Manager.
We are seeking to place a SolutionsConsultant who is passionate about building solutions based on the Accept, Connect, Orchestration and Inform Payment model.
This model seeks to deliver the core business objective of being the market leader for Trusted Connected Commerce Services.
This is a customer driven role that requires blue-printing solutions for prospects and the solutions we provide.
Below are specific responsibilities and required experience for the Solution Consultant role.Strategic Value and ObjectivesIncrease TNS valuation by working with the sales team to:
1.Exceeding projected revenue goals in the assigned accounts/territory2.Assisting in landing new logo customers for TNS offerings3.Expanding the TNS footprint within current customer accounts through engagement in cross-sell and up-sell opportunitiesWhy TNS?â?¢Participate as a member of a world-class sales organisation who is a leader in the global Payments Market business providing community-based networks and processing solutions to the Payments Industryâ?¢Benefit from working with a robust technical presales account teams that includes technical consultants, Technical Architects, and Business Consultants all motivated to help win the dealâ?¢Selling a portfolio of leading solutions into a rapidly growing marketplaceâ?¢Benefit from a customised business selling process that includes Sales Aids, guidance, a Playbook, and a tightly linked Salesforce CRMâ?¢Offering a broad portfolio of products and solutions that are constantly being upgraded and improved and where new products are being releasedâ?¢Experience income and career growth potential within a company who is a leader in the payment's marketplace within a Private Equity-backed companyâ?¢Experience career potential in a high-growth companyResponsibilitiesAccountabilitiesThe SolutionsConsultant is responsible for the support, design and technical documentation of customised service solutions for high potential opportunities and strategic client accounts.Our expectations of you include:
Customer engagement with growth and learning for you to gain and conduct in-depth discovery sessions that lead to a solution-based sale of products and servicesProgression to help in the creation of business, functional and technical requirements that demonstrates to the client our ability to deliver these servicessolutions that meets or exceeds expectations.Support for you to execute on the processes and behaviors that will result in the sales of these new services and the progression to revenue.Learning geared for you to digest and absorb the training materials that help you facilitate the execution of solution design sessions.Skills you will acquire:
Stay well versed in new and emerging technologies to develop new ways to solve client challengesWork with sales personnel to effectively identify opportunities for customised solutions and introduce the solution consultant in specific sales campaignsParticipate on an as needed basis on deal desk calls with strategic account and field sales teams to strategise on the optimal strategy to sell new services within our top accountsBe fully aware of the sales pipelines and assign priorities to have the most beneficial business impactProvide support to the Sales Teams with production of technical proposals for new business customers.
Ensuring that Technical designs conform to current design requirements and where applicable ensure that variations can be met and supportedProvide design and final signoff of new customer proposals to ensure they meet the requirements of both a commercial and operational implicationsProduce Customer Technical designs and functional specification for new customer requirementsOwnership of the technical detail of TNS' services and solutions, maintain regular contact with customers to ensure they are up-dated and fully supported of changes and improvements to the services that will provide benefit to the customer.Liaise with Sales Support and the Products Groups to ensure services can be deployed that meet the needs of the business and the prospective customerEnsure that closed-won services deals are being successfully implemented within the client, as designed, and assist with any modifications that may be needed to ensure successCreates business cases that demonstrate value to the Customer, show the feasibility of the services solution, including timelinesThe Ideal â??Youâ?:
Experience for the Role5+ years of Technical Knowledge with a significant period in the role of a Solution ConsultantProduct to Solution Enabler Ability to form a solution from the current product portfolio to achieve the customer need.Problem Solver.
Proven ability to conceptualise customised solutions and sell these solutions to the customer.Logical planning and work co-ordination.
Strong capacity to communicate and drive alignment on common objectives to meet business objectives for both customer and internal business requirements.Collaborator.
Proven ability to work with sales representatives and sales delivery teams to accelerate revenue.Technically Skill Set aligned to Connectivity solution services Wired and Wireless.Customised Solution You serve as the bridge between the product, technology, and sales departments to create service solutions that are achievable and profitableYou work with Sales and Customer Success teams to conceptualise, design, sell and assist with implementation of customised solutionsYou produce technical solutions that showcase our value and knowledge of a solution over standard solutionsYou work with the Engineering teams to design new solutions that are scalable and address common problems across marketsHigh-EQ CommunicatorCan judge well, both what to say and how to say it based on the situation presented.Talent Your presence at TNS makes others want to join one of the best companies in the world!Role ObjectivesProvide Pre-and Post-Sales support to the relevant sales business unit to deliver TNS' Solution Portfolio to new and existing customers.Role Requirements will include:
Provide support to Sales Teams for the following elements Solution Consultant Remit Knowledge of TNS product and solution capabilities for payment solutionsSupport Sales presentations and meetings with new and existing customers Provide and maintain regular contact with TNS' customers Provide support for customer responses to RFP's/RFI'sKnowledge of TNS' customer base and the Payment market for the relevant country and regionAdvise and recommend products and solutions relevant to a given customerProduction of technical proposals for Sales opportunitiesProduction of cost models for Sales opportunitiesProduction of technical requirements for internal delivery teamsRevenue Targets and Generation - Solution Consultant RemitUnderstand and maintain knowledge of sales and revenue targetsReview Sales Pipeline to align priorities to maximise revenue Identify opportunities to aid revenue and pipeline activitiesIndustry awareness - Solution Consultant RemitMaintain a market and business awareness of the Connectivity Solutions in the Payments IndustryMaintain awareness of the Payment Industry standardsSecurity Standards Message and Protocol StandardsNew and Alternative Payment AcceptancesMaintain knowledge of a customer's business objectives within the Payment IndustryDeliverable Objectives - Solution Consultant Remit & Post Sale RemitMaintain and build relationships with Internal Delivery and Support teamsMaintain and build relationships with Internal Operational teamsEnsure Product and Services are technically understood and remain updatedEnsure costing models are produced and maintainedEnsure that technical documents adhere to the set standardEnsure Service Management and Operational relationships are developed and maintainedEnsure Sales and Delivery processors are followed.Group ObjectivesMaintain and build relationships with SolutionsConsultants across regionsPromote and support information sharing within the groupProvide training and skill knowledge to group membersQualificationsExperience with a bias for Networking and Connectivity Skills The role requires experience based on the following:
-Connectivity Skills5+ Years Networking Experience covering the following key subjectsIP Based Access Services, Local and Wide Area Networking Layer 2 services Ethernet, VLAN's Layer 3 VPN services and IP Based servicesKnowledge of Software Defined WAN Services (SDWAN) and Flexible WAN (FWAN)Strong knowledge of vendor hardware Cisco, Fortinet and Virtual Access ProductsAny relevant technical qualifications CCxx, NSE etc Access IP Services covering Broadband xDSL, FTTC/FTTP and Ethernet based servicesWireless 2G/3G/4G/5G ServicesInternet based services VPN (Virtual Private Network)Cisco Umbrella and Zscaler TLS based encryption services.Firewalls Fortigate/CiscoIP Addressing, Network Address Translation, IP SLA and Quality of ServiceCloud based services AWS, Google Cloud and AzureAdditional require knowledge of the following:
-Strong Cisco CLI understandingF5 Products Operational understanding Linux Command Line Skill setVmWare Platforms awareness and understandingAdvantages to the role - Payment Related ServicesKnowledge of the following Business Payments elementsPayment Acceptance modelsWallet and eCommerce technologies Outdoor and Indoor Payments acceptance model fuel sectorAttended Payments Point of Sales Acceptance models Payment Acceptance verticals ParkingRetailFuel and Convivence Payment typesAuthorisation and Telecollecté, Téléparametrage and Digital eCommerceRecurring Payments and Alternative Payments acceptance methodsPayment related features Terminal Driving/ATM processingIntelligent Payment RoutingFraud, DCC and 3DSReconciliation, file settlement Knowledge of Payment Data related topicsKnowledge of Transactional Message Specifications ISO, Nexo, APAC's, CBCOM and XMLKnowledge of Acquiring and Issuing payment processingKnowledge of Payment Service Providers, Payment Gateways and Scheme GatewaysKnowledge of Automated Teller Machine delivered services.Desirable Experience for Payment ServicesIndustry awarenessUnderstanding of industry standardsSecurity standard PCIDSSP2PE Terminal standardsDDOS mitigationExperience of Payment Data ServicesKnowledge of Transactional Message Specifications ISO, Nexo, APAC's, CBCOM and XMLKnowledge of Acquiring and Issuing payment processingKnowledge of Payment Service Providers, Payment Gateways and Scheme GatewaysKnowledge of Automated Teller Machine delivered services.Additional Information Company Information can be located at www.tnsi.comIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer.
TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
