Senior SAP FICO Consultant > Paris > Joboolo FR :

Customer

Our customer is a company specialized in Data Analytics and Donor Database Management.


They provide their customers with solutions to manage their databases (donors, alumni, major donors, etc.), manage their operations, analyze their results, monitor their collection, and anticipate all offline and online relationships and transactions of their contacts.

Job Summary

Privileged interlocutor of key accounts in their daily operations and development projects.


Ensuring continuity of services without interruption of service.


Maintain up-to-date documentation.

Responsibilities & Duties

1. Customer follow-up


2. Lead COPIL assigned Key Account customers


3. Track, prioritize, process, or assign customer requests


4. Quantify all new development or evolution requests for quotes


5. Organize recipes on deliverables


6. Writing of documentation for developers and regular updating of customer documents


7. Drafting of technical specifications for all subjects related to Operations, particularly on:
   
   
   Accounting interface, GDPR, Reporting, Operating chain


8. Participate in migrations on exploitation topics


9. Recipes for stream imports before production and automation


10. Ensure that the operating schedule is kept properly and report any delay.


11. Ensure the regular transmission of all in-house developments and documentation

Essential Skills

1. Ability to communicate with various interlocutors internal (QD) and external (Customers, consultants, partners, etc.) and to work in a team


2. Customer Sense


3. Solid knowledge of information systems


4. Good command of operating system SQL


5. Good command of office automation tools, CRM in general

Experience Requirement

Significant experience (5 years minimum) in the operation of donor databases.

Additional Special Knowledge Required

Good knowledge of the fundraising sector.

Expected Skills

1. Customer Relationship Management


2. Planning


3. Pilotage


4. Aftercare

Nice to have Skills

1. Technical Certification


2. Very good communication skills


3. Team player loving challenges


4. Very good reporting and documentation skills

Benefits

Salary commensurate with experience.


Other facilities as per the company’s standard policy.

Key Skills

Business Development, Project Management Methodology, Project / Program Management, PMBOK, Waterfall, Wastewater, Construction Management, Project Management Software, Microsoft Project, Budgeting, Contracts.

Employment Type:


Full Time

Vacancy:


1