Technical Support Engineer - Remote H/F > Y > Joboolo FR :
Société : SolaX Power Lieu : Y 80190
About SolaXPower:
SolaXPower is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions.
In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.
About this role:
We are looking for a TechnicalSupportEngineer to join our growing team and support our operations in the French market.
This full-time position is ideal for a qualified electrician with experience in the solar energy sector, particularly hybrid energy systems.
You will play a key role in delivering outstanding support to our installers, end-customers, and distribution partners.
Key Responsibilities:
- Provide technicalsupport via phone, email, and on-site visits for solar and hybrid systems.
- Act as the first point of contact for installers and end-customers in French, resolving technical issues efficiently and professionally.
- Support distribution partners with system troubleshooting and technical matters.
- Conduct technical training sessions in French for installers and distributors (both in-person and online).
- Collaborate closely with our internal product, sales, and support teams to ensure smooth operations and continuous improvement of our support processes.
- Stay up to date with the latest product developments, standards, and regulations relevant to the French solar market.
Requirements:
- Certified electrician with relevant professional credentials in France.
- Hands-on experience in the solar energy industry, especially with hybrid inverter systems and energy storage.
- Strong communication skills in French (native) and professional proficiency in English.
- Comfortable providing remotesupport and traveling to customer sites when needed.
- Experience with technical documentation, troubleshooting, and root cause analysis.
- Training and presentation skills. SolaXPower Y 80190 Autre(s) 0 mois
