Assistant Front of House Manager > Newcraighall > Joboolo FR :
Société : Elior Lieu : Newcraighall Scotland
We are looking for an experienced Front Of HouseManager to come and join our warm, welcoming team at Johnnie Walker, Princes Street.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Your key responsibilities as the Front Of HouseManager will consist of:
Proactive management of team for area of responsibility.
Ensure the team has thorough and up to date product and service knowledge in order to provide relevant information to customers Responsible for ensuring that all complaint handling is dealt with professionally and in line with procedures To manage and support the compliance of COSHH, Health & Safety, Hygiene and Food Safety regulations throughout the team and to report any incidents in line with procedures Overseeing of service on shift to ensure that all guests' expectations are met and exceeded Supporting with delivery of events Working Pattern :
5 days out of 7 The experience and knowledge we are looking for from the future Front Of HouseManager include:
Genuine interest in customer service excellence Proven team leader experience Experience in catering is essential for this role Whisky knowledge is an advantage, as is experience in fine dining or events Benefits We thank our colleagues for a job well done, that's why we offer a wide range of benefits, including; A salary of between £25,000 per annum , 28 days holiday*, life assurance, a workplace pension & free lunches on site The option to buy additional holidays - supporting your way of life Free access to mental health first aiders & counselling sessions - supporting you through life's ups and downs Free access to the 24/7 GP service, nutritional & health experts, financial & legal support - the wellbeing of our teams is key A vast amount of discounts & cashback for supermarkets & retail - reducing your shopping bills A cycle-to-work scheme - keeping your wellbeing and our carbon footprint in mind Discounts for cinemas, restaurants, hotels, holidays and family days out - we want our teams to enjoy life A great variety of opportunities & award-winning development programmes to support your career ambitions - big enough for growth, small enough to feel connected 2 days paid leave for charity work - the community is at the heart of everything we do *Pro rata, incl.
bank holidays Why it's Great to Work for Us Welcoming you into our warm, friendly, and genuine team from your first day, we'll make you feel part of the family.
With an inclusive, collaborative, and caring culture, you will share our shared purpose of delivering outstanding customer service.
At Elior, we're innovators and extremely proud of our work around diversity, sustainability, and social value.
That's why with a firm belief in a diverse workplace, 95% of our colleagues feel we cultivate a culture where people of all backgrounds are welcome and valued.
If you want to give back to the community, this may be your role.
Apply today.
Our People Promise We promise to value you like we value our customers.
We want you to feel appreciated, supported and fulfilled.
We aspire to do this by:
Offering roles to support your way of life Employing people who care Trusting you to deliver Thanking you for a job well done Letting you know what you need to know Listening to you Providing opportunities for growth and progression Supporting you through life's up and downs Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.
About Us At Elior we're enriching lives, everywhere, every day.
Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day.
In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential.
We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing.
We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our Business & Industry division, catering for those within the workplace.
Taking care of catering and dining services, we're one of the industry's largest and most innovative contract caterers.
With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech. Elior NewcraighallScotland
