Assistant Room Service Manager > London > Joboolo FR :
Company : Hilton Location : London England
Salary up to £32,500/year (Basic salary:
£26,500/year plus annual service charge likely to be between £5,500 - £6,000) Conrad London St James is in the centre of London and?one of Hiltons three Luxury Brands reflects modern luxury.
The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.
Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for.
They will consist of:
The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques The Orchard, for afternoon teas and lighter meals Below is a video of our General Manager showing around the hotel.
Introducing Luxurious Elegance in London - Conrad London St.James - YouTube An AssistantRoomServiceManager is responsible for managing roomservice operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs and assists and support RoomserviceManager.
What will I be doing? As an AssistantRoomServiceManager, you are responsible for managing roomservice operations to deliver an excellent Guest and Member experience.
AssistantRoomServiceManager will also be required to manage, train, develop team members, optimise sales, and control costs.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Provide effective leadership to the RoomService teams to ensure targets are met and exceeded both for the hotel and individual development Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Aware of trends and propose ideas to build the range and quality of Food and Beverage Optimise sales and contain costs, identifying any areas for action Set achievable budgets and other short - and long-term functional goals Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed using structured training calendars Maintain strong internal control environment and compliance to hotel/company policies and procedures What are we looking for? Previous experience in a similar role Effective management skills Negotiation and influencing skills Positive attitude Excellent communication skills Ability to work under pressure Good grooming standards What we offer:
A global travel program for team members Uniforms Meals whilst on duty To be part of a fabulous team About Conrad St James Conrad London St James is now a finalist at the Cateys for best Group Hotel (the Oscars of UK Hospitality!).We are in the heart of London between Buckingham palace and Houses of Parliament and?one of Hiltons three Luxury Brands reflects modern luxury.
The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world. Hilton LondonEngland
