A significant part of this role is the design and development of effective riskcontrols across the operational estate.Together operates a three lines of defence model, and this role ensures that the first line can support the business in reducing and eliminating incidents by ensuring that we take prudent, effective steps to ensure our processes are adhered to, and lead to quality and predictable outcomes.Beyond our regulatory obligations, we want to ensure that customers have a great experience of working with Together – and so we want our processes to be designed to create minimal friction for the customer whilst simultaneously giving us the assurance that errors are spotted and, preferably, prevented from ever becoming errors.What you'll be doing day to day:
Work with the process and control owners to design controls that are effective, scalable and repeatableUndertake testing for control effectiveness – providing assurance that the intended controls detect any errors before this leads to a customer detrimentHighlight significant gaps between the existing controls and optimal controls to eliminate risks – and help building compelling businesses cases for system changes or new automation to addressMaintain a working knowledge of the regulatory landscape and specific conditions levied against key processesAct as a champion for effective risk and control whilst always thinking about how we keep things simple for the customer and our colleaguesKeep things simple, proportionate and actionable.Ensure that the first line teams are clear on the “who, what, when and how” for each documented controlProvide rigorous challenge around the effectiveness of controls from a ‘real customer outcomes’ perspective.
Ensure that ‘preventative’ controls are designed over ‘detective’ ones wherever feasible.Ensure that controls are fully integrated within the departmental Risk and Control Self Assessments (RCSAs)The ideal candidate:
Skills:
Can design strong control interventions:
favouring preventive over detective where practicableCan balance the tensions between speed, accuracy, quality and control.Demonstrates the ability to keep things simple and efficient.Understands the operational imperatives and so can develop robust controls that take into account the broader business needsCan identify thematic problems with control effectiveness and recommend remediation plans to addressExperience:
Has designed effective controls for regulated processesUnderstands Operational challenges and how to support this from a first line risk perspectiveHas worked within a three lines of defence model – and understands both up - and down-stream expectations from thisUnderstanding of risk management and how to effectively document and review RSCAsExposed to a variety of innovative control solutions that tackle novel problems without the need for significant manual effortsAbout YouYou will be familiar with the three lines of defence model and First Line Risks’ role in ensuring this model is effectively deployed within the Personal Finance business.You will be familiar with Risk and Control Self Assessments, their importance and role as a key risk artefact.
You will be comfortable influencing senior stakeholders to ensure that they’ve looked at their own processes with a critical eye and an appreciation of their regulatory obligations.You may have a deep understanding of the processes themselves, but will have a primary skillset around risk and control.
You will feel comfortable providing constructive challenge around existing ways of working and will have a healthy dissatisfaction with a mindset of ‘we’ve always done it that way’.QualificationsInstitute of Risk Management certification or similarAdditional InformationBenefits working at Together27 days holiday (increasing with service), plus bank holidaysBuy & sell holidaysDiscretionary annual bonusMatched pension contributionLife assuranceCritical illness coverHealth cash planPrivate medical insuranceFree access to company holiday homesTravel season ticket loansRide to work schemeFree local gym accessLocal bar / restaurant discountsTogether Money embraces diversity and inclusion,and are proud to be an equal opportunity workplace.
Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are.
We are committed to building a team that represents a variety of backgrounds, perspectives and skills. LinkedIn CheadleHulmeEngland
