Customer Loyalty Administrator > Nelson > Joboolo FR :
Société : Daisy Communications Lieu : Nelson England
Company DescriptionJoin the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.Job DescriptionSalary:
£21,255 pro rataWorking Hours:
Monday to Friday 8:
30 – 17:
30 (30 hours, over 5 days)Location:
Nelson with hybrid working following probation (3 months)Key Responsibilities:
Monitoring team mailboxesSending contracts out via e-signature and progressing these with our customers both verbally and via written communicationWorking out early termination fees for customersCreating opportunities for salesResolving issues on contract queries or rejected ordersWorking as part of a team against agreed framework, SLA’s and KPI’sQualificationsPrevious administration experience desiredAble to work independently and as part of a teamKeen eye for detail and ability to check own work diligentlyKnowledge of Microsoft Office 365 including Outlook, Word and ExcelAbility to communicate effectively with internal and external customersAbility to communicate effectively via emailMust possess a tenacious attitudeAble to work under pressure against set SLA’sKeen to self-learn and develop skillsUsed to working on internal CRM systems and databasesAdditional InformationWe have been voted by Best Companies as the UK's no.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.Here are some of the benefits that we offer…25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!Holiday purchase scheme£500 referral scheme bonusProfessional development to help you achieve your personal goalsEye care vouchers available and discounted Medicash membershipAccess to discounts and savings at more than 1,200 retailersAn additional day off on your birthday or if you're getting married#IND1 DaisyCommunications NelsonEngland
