Director of Sales Operations > London > Joboolo FR :
Company : myGwork Location : London England
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Director of SalesOperations Private Label Solutions (PLS) is a growing business, within the Expedia for Business (E4B) organization, and is an industry leading B2B Travel provider.
The Sales Execution and Support team is an essential function within the PLS organization and thrives on cross functional collaboration and making impactful contributions! We provide three critical services to the business:
1) Blueprint strategy 2) Operations and 3) Sales Support.
These functions work together to deliver commercial and operational excellence to our customers (internally and externally) and across every aspect of our business.
The Operations team's focus is driving improvements that result in a better team and partner experience.
They achieve this by optimizing processes, with a focus on automation and tool management.
As a Director of SalesOperations, you will be leading a high-performing team, motivated to drive continuous improvement across the Private Label Solutions business.
It will be your responsibility to create and communicate a vision for our global operations strategy.
Set goals, create a short - and long-term roadmap, and oversee the team's projects ensuring they are on track and removing potential roadblocks.
What you'll do:
Own end-to-end workforce management for Operations, including forecasting, capacity planning, and project assignment Own the Operations roadmap, prioritizing initiatives, ensuring they are aligned with the business strategy and goals Use data, stakeholder and team feedback alongside business knowledge to identify opportunities for operational improvement Set expectations for operational performance and partner experience including defining Key Performance Indicators (KPIs) and Objective and Key Results (OKRs) Enhance visibility and understanding of operational pipeline Act as a key influencer for stakeholder groups to ensure your team are fully supported to achieve their goals Lead highly transparent and effective partnerships with colleagues and stakeholders to influence prioritization and champion collaboration Assess and manage potential business continuity issues and risks, whilst ensuring the necessary policies and processes are up to date and actionable Continually assess new processes, products, services, and systems, to ensure the basics work efficiently and they enable the business to operate and deliver on their goals Lead, coach and develop the operations team Who you are:
An experienced leader with a Bachelor's or Master's degree in a related field; or equivalent related professional experience A leader with extensive experience managing global operations teams for a large-scale enterprise business (preferably in the travel and/or technology space) Excellent understanding of operational structures, processes, and tools that are essential to managing large operational projects Results-oriented and comfortable motivating teams to achieve ambitious targets and goals Salesforce proficiency is a must Self-motivated, self-aware, and able to drive collaborative success Advanced Microsoft Office skills; advanced skills in relational database management systems and data visualization/reporting solutions (e.g., Tableau), skilled in using project management software Proficiency in English + additional language a plus About Expedia Group Expedia Group (NASDAQ:
EXPE) powers travel for everyone, everywhere through our global platform.
Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections.
We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.
Expedia Group's family of brands includes:
Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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CST:
2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams.
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Our email domain is @expediagroup.com.
The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality. myGwork LondonEngland
