The Bridge IT have partnered with a global manufacturing business to bring you an exciting opportunity working in ERP Technicalsupport with our Sage200 Application Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
The ideal candidate will be responsible for providing 1st and 2nd line user community support of the SAGE 200 Application or a similar ERP toolset.
They will be responsible for forming excellent working relationships with the end users of the system which includes, Finance, Sales, Customer Experience, Operations, Logistics and Manufacturing.
Please ensure your CV showcases this.
Responsible for 1st and 2nd level Incident and Problem Management.
• Conduct Support for Month end and BAU processes.
• Debug, analyse and consider pros and cons of custom code enhancements.
• Improve performance and resilience of interfaces to other systems • Lead projects to implement new Sage functionality e.g., Sicon Enhancements, Inventory Management • Act as a bridge between the business and our SageSupport Partners • Make sure that master data requests are prioritised with the business and uploaded in a timely manner.
• Practice continuous improvement, always looking for ways to improve the processes within the system and make full use of the availability of the system.
• Support projects with technical advice and solutions.
• Aid in training of new users, in new systems and processes.
• Support the business in line with KPI's • Improve performance and efficiency of SAGE application, either by reverting to standard functionality or code improvements.
• Analytical thinker with strong problem-solving skills • Must demonstrate exceptional verbal and written communication skills.
Capacity to assess current business processes and identify ways to improve these with technology and people.
• Strong SQL, Crystal Reports, Sicon experience.
• Sage 200 or other ERP tool Customisation/Developer or Integration Specialist.
• Proven ability to design and implement new processes and facilitate user adoption.
• Extensive experience with user testing, training, and master data.
What we can offer in return:
- Salary up to £50k - A relaxed Hybrid Working Pattern - 26 Days Annual Leave + Your Birthday - Pension and BUPA Cash plan scheme - Free Onsite Parking Unfortunately we are unable to offer sponsorship/Visa on this role To be considered for this role, your CV must show that you have supported Sage200 or an ERP tool set from a technicalsupport background along with SQL knowledge The Bridge Ltd SheffieldEngland
