Head of Technology Practice - User Centred Design > Glasgow > Joboolo FR :
Company : BIRMINGHAM CITY COUNCIL Location : Glasgow Scotland
Head of TechnologyPractice – UserCentredDesign vacancy at BirminghamCityCouncil Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Salary up to £78,123 per annum (depending on skills & experience), 29 days annual leave plus bank holidays, hybrid working pattern, generous pension scheme and many other benefits Hays Technology are working in partnership with BirminghamCityCouncil to recruit a Head of Practice leading on usercentreddesign in the Digital and Technology Service on a permanent basis.
About digital and technology services at BirminghamCityCouncil This is a really exciting time to be joining the Digital and Technology Services team of BirminghamCityCouncil, Europe's largest local authority.
With unprecedented investment in people and digital, a solid strategy, empowering leadership and a newly redesigned service to get behind, we are building digital services centred on the needs of our citizens, business and communities that will deliver on Birmingham's bold ambitions for the city of today and tomorrow.
We are a multidisciplinary team at the heart of transforming public services for the UK's second largest city.
We create, develop, deliver and operate an exceptionally diverse range of services that have a direct impact on improving the lives of 1.2m residents every day.
We are embracing and promoting a truly digital, human centred approach for the whole organisation, underpinned by collaboration, openness and innovation.
We take advantage of unparalleled access to data, doing things at scale and new ways of using technology as an enabler to re-imagine the way services are delivered and build the digital council of the future.
Job purpose We are looking for someone passionate about usercentreddesign, inspirational, eternally optimistic and loves a challenge.
This role will offer you the opportunity to work as part of an exciting new Product function, designed to challenge how the City of Birminghamdesigns services for residents, and be innovative and creative in our approach for designing the right internet age technology to support our citizens and colleagues.
You will be responsible for helping the product function to mature by creating our new designpractice, setting standards and sharing our approaches far and wide in the organisation and beyond.
You will be supporting our brilliant creative team to be bold in working with Birmingham's services to challenge the status quo and push the boundaries of what's possible in local government.
You'll be influencing stakeholders all over the organisation to take a user-centred approach, so being dynamic, influential and tenacious by nature and drawing on a creative skillset of approaches will help you in this role.
Key attributes for this role are:
Great track record of using usercentred service design approaches to solve complex problems in large scale services Ability to lead a new team, embedding new ways of working and capabilities across the department and wider organisation Ability to influence senior stakeholders to encourage them to adopt agile, user-centred service design approaches to solving problems Great communicator, ability to work openly and transparently and demonstrate the new behaviours and values that embody a user-centric culture Strategic thinker, able to join our dynamic leadership team and help drive the implementation of our digital strategy Please check out the person specification for more information.
Recruitment process An initial interview will take place for this role using Microsoft Teams on 11th or 12th April 2023, followed by an in-person half-day event on 18th April 2023, where you will have the opportunity to demonstrate your skills and experience and meet the team.
Closing date 31st March If you have the relevant experience and would like to apply, please submit your CV. BIRMINGHAMCITYCOUNCIL GlasgowScotland
