Managing Consultant - Intelligent Automation, Business Solution Lead > London > Joboolo FR :
Company : Wipro Digital Location : London England
Wipro Limited (NYSE:
WIT, BSE:
507685, NSE:
WIPRO) is a leading global information technology, consulting and business process services company.
We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 280,000 dedicated employees serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and a bold new future.
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
We are an exciting and dynamic company to work for.
In our first year entering the Top Employer Institute in Europe we ranked as a Top Employer and were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion.
This is accompanied by exciting business growth as well where Wipro has posted continued growth in the last 8 quarters.
Practice IBR (IntelligentBusiness Reimagination) is combining business strategy & management consulting (Strategic Value Management) with leading digital, AI and automation (Intelligent Enterprise) to rapidly realize business impact - often using outcome-based, skin-in-the-game engagement models to reduce inventories, increase revenues or reduce costs.
We differentiate in four main areas:
Pure-play consulting:
We continue to do this for Client access, thought leadership and having demonstratable senior leader engagements on the business side.
We are directly competing with Big4 / Strategy Houses such as McKinsey and BCG through our mix of strong consulting skills with data-driven diagnostic methods.
Transformation Consulting for Outsourcing - for larger outsourcing deals $100M+ we get involved in operating model, transformation, and financial engineering as well as digital strategies and benefits tracking.
Business design Consulting - for technology implementation - driving the business case, transformation agenda and delivery leadership for business impact related technology implementations.
Rapid digital transformation:
A mix of focused consulting sprints coupled with automation / AI deployments to incrementally improve our Clients' business performance.
This career opportunity is with Wipro's Digital Consulting business.
This is a senior position that will lead and significantly contribute to the Automation Advisory consulting business to build on existing capabilities to deliver significant regional growth and scale The role holder is expected to contribute and help grow the portfolio of consulting offerings & services, lead engagements as BusinessSolutionlead on strategic accounts and manage client relationships across account clusters to grow the consulting business and deliver expected outcomes for our customers The role holder will also play an active role as a key partner in driving the business strategy of the automation advisory business, with other leaders across the business, globally Working closely with clients, the role holder will be accountable for designing and implementing strategies and solutions that will help customer realise Total Cost of Ownership (TCO) reductions, improve customer experience/ NPS, standardize and improve effectiveness of business processes and minimize regulatory / compliance risks.
Responsibilities Core responsibilities will include:
Actively contribute to the growth of Digital Consulting Intelligent Automation Advisory business, including sales, offering development and consulting engagement delivery activities for our large global clients Partner with clients to lead their Digital Transformation and Automation programmes demonstrating delivery excellence and thought leadership and developing a strong 'Trusted Advisor' relationship.
As the BusinessSolutionLead, drive large Automation Advisory engagements focused at defining Intelligent Automation Strategy & Roadmap, building and shaping the Business Case for Strategic Automation ambitions, setting-up Automation CoE and managing client's portfolio of Intelligent Automation initiatives Communicate effectively and break down technical concepts in a clear and concise manner to both technical and non-technical people.
As businesssolutionlead on Digital Transformation programme(s), work with workstream leads and architects to re-imagine / re-design the end-to-end customer journeys, leverage best fit technology interventions (RPA, Process / Task Mining, LCNC or AI/ML) Collaborate with our Agile Product Owners and SMEs to understand client's business processes and map to create data structures and process flows.
Establish pragmatic roadmap to maximise automation (STP) and deliver new digital capabilities for customers (Digital Cheque, Digital Payments and Bereavements) Provide thought leadership in the areas of BFSI with focus on process re-design and automation Relevant Experience Extensive experience in consulting industry around business transformation, operational excellence, business analytics, business process advisory, AI and Automation Advisory etc.
Experience of delivery of digital transformation programmes in a heavily regulated industry such as Financial services is mandatory ideally with deep knowledge of Digital Cheque, Digital Payments and Bereavements space Deep knowledge and experience of achieving superior business outcomes through use of Intelligent automation technologies such as RPA, Process / Task Mining, AI + Machine learning.
LCNC; 1 or more industry leading BPM platforms Extensive experience of benchmarking, designing & implementing - Automation strategies, techniques, and solutions, reimagining CX and MI requirements in regulated activities for Digital Cheque, Digital Payments and Bereavements and others.
Good exposure to customer identification & verification processes (authenticated vs unauthenticated journeys) Skills:
Consulting experience spanning people-process reengineering and technology implementations aspects [not just software development life cycle] Lead and influence cross-functional SMEs, TDA's and Engineering Leads to define solution blueprint, prioritise backlogs of E2E customer journeys and sequencing into multiple sprints Contributing to Customer journey re-imagination, performing customer journey and process maps, identifying personas, timelines, channels, emotions, touchpoints, breakdowns and opportunities.
Ability to collaborate with business SMEs in the business, project managers and technologists to articulate business rules, data models, and document and design processes and arrive at a strategic solutionLead Process standardisation and automation programmes, leverage Agile practices to improve Delivery KPI's & drive Continuous Improvements.
We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.
Business Dynamics Consulting WiproDigital LondonEngland
