NHS 111 ClinicalShiftlead - Oldbury Ensure you read the information regarding this opportunity thoroughly before making an application.
DHU Healthcare The closing date is 18 April 2023 Job summary DHU Healthcare provides high quality primary healthcare services.
As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service.
An exciting opportunity has arisen for a NHS 111 ClinicalLead to join our NHS 111 Management Team.
You will provide proactive and professional clinical management and leadership in the NHS 111 call centres under the guidance of the NHS 111 Nurse/Clinical Site Manager You will monitor, manage, support and coach the teams within the call centres to ensure clinical efficiency, quality and safety of the service at all times.
You will proactively manage and monitor the clinical safety of the service inclusive of the prioritisation of care for patients waiting a call back in the NHS Pathways clinical queue.
You will support operational and clinical effectiveness and efficiency to ensure achievement of required quality and contractual standards of patient care Main duties of the job A first level current registered clinician An Accredited NHS Pathways expert user Previously experience in clinicalleadership preferably at a management level Previously experience in management including engagement and motivation of staff Able to assertively and professionally manage challenge About us DHU Healthcare is a not-for-profit community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111.
We operate 365 days a year, 24 hours a day across a wide geographical area including Derbyshire, Northamptonshire; Nottinghamshire; Leicester, Leicestershire & Rutland; Lincolnshire, Milton Keynes, Bath, North East Somerset, Swindon and Wiltshire a population totalling around ten million.
A socially conscious organisation, we provide compassionate, safe, high-quality care to our patients and the communities we serve and offer a supportive work environment to our 2,000 people.
You can find out more about us at Our profile :
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DHU Healthcare Date posted 27 March 2023 Pay scheme Other Salary £47,125 to £53,218 a year Pro Rata Per Annum Contract Permanent Working pattern Full-time Reference number M0051-CSL-OLD-5 Job locations Birchover House Joseph Street Oldbury B692AQ Job description Job responsibilities 111 ClinicalLead DHU Healthcare provides high quality primary healthcare services.
As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service.
An exciting opportunity has arisen for a NHS 111 ClinicalLead to join our NHS 111 Management Team.
You will provide proactive and professional clinical management and leadership in the NHS 111 call centres under the guidance of the NHS 111 Nurse/Clinical Site Manager You will monitor, manage, support and coach the teams within the call centres to ensure clinical efficiency, quality and safety of the service at all times.
You will proactively manage and monitor the clinical safety of the service inclusive of the prioritisation of care for patients waiting a call back in the NHS Pathways clinical queue.
You will support operational and clinical effectiveness and efficiency to ensure achievement of required quality and contractual standards of patient care The ideal candidate will be:
A first level current registered clinician An Accredited NHS Pathways expert user Previously experience in clinicalleadership preferably at a management level Previously experience in management including engagement and motivation of staff Able to assertively and professionally manage challenge Effective at time management with strong organisational skills Able to work unsocial hours (including a minimum of 3 out of 4 weekends) Able to regularly travel to all sites and external meeting locations across the country representing DHU in a professional manner, as required.
As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service.
An exciting opportunity has arisen for a NHS 111 ClinicalLead to join our NHS 111 Management Team.
You will provide proactive and professional clinical management and leadership in the NHS 111 call centres under the guidance of the NHS 111 Nurse/Clinical Site Manager You will monitor, manage, support and coach the teams within the call centres to ensure clinical efficiency, quality and safety of the service at all times.
You will proactively manage and monitor the clinical safety of the service inclusive of the prioritisation of care for patients waiting a call back in the NHS Pathways clinical queue.
You will support operational and clinical effectiveness and efficiency to ensure achievement of required quality and contractual standards of patient care The ideal candidate will be:
A first level current registered clinician An Accredited NHS Pathways expert user Previously experience in clinicalleadership preferably at a management level Previously experience in management including engagement and motivation of staff Able to assertively and professionally manage challenge Effective at time management with strong organisational skills Able to work unsocial hours (including a minimum of 3 out of 4 weekends) Able to regularly travel to all sites and external meeting locations across the country representing DHU in a professional manner, as required.
Person Specification Qualifications Essential Professionally registered General Nurse / Paramedic / Pharmacist Educated to degree level or equivalent Evidence of post registration clinical development IT qualifications preferred Accredited NHS Pathways user Accredited NHS Pathways Coach preferred Experience Essential Previous leadership experience preferably at a management level Previous experience of management including engagement and motivation of staff Previous experience of working within a healthcare environment providing telephone triage/assessment Expert user of NHS Pathways and Adastra host system preferred Experience of working within a multi-professional / multi-agency environment.
Able to assertively and professionally manage challenge Previous experience of performance coaching IT experience (e.g.
Word/Excel and other packages) as well as email systems and other electronic media Knowledge of telephony systems Person Specification Qualifications Essential Professionally registered General Nurse / Paramedic / Pharmacist Educated to degree level or equivalent Evidence of post registration clinical development IT qualifications preferred Accredited NHS Pathways user Accredited NHS Pathways Coach preferred Experience Essential Previous leadership experience preferably at a management level Previous experience of management including engagement and motivation of staff Previous experience of working within a healthcare environment providing telephone triage/assessment Expert user of NHS Pathways and Adastra host system preferred Experience of working within a multi-professional / multi-agency environment.
Able to assertively and professionally manage challenge Previous experience of performance coaching IT experience (e.g.
Word/Excel and other packages) as well as email systems and other electronic media Knowledge of telephony systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration Applicants must have current UK professional registration.
For further information please see NHS Careers website (opens in a new window).
Additional information UK Registration Applicants must have current UK professional registration.
For further information please see NHS Careers website (opens in a new window).
Employer details Employer name DHU Healthcare Address Birchover House Joseph Street Oldbury B692AQ Employer's website http:
//www.dhuhealthcare.com/ (Opens in a new tab) Employer details Employer name DHU Healthcare Address Birchover House Joseph Street Oldbury B692AQ Employer's website http:
//www.dhuhealthcare.com/ (Opens in a new tab) DHU Healthcare OldburyEngland
