ORD Onboarding Analyst > Central London > Joboolo FR :
Company : PwC. Location : Central London England
The Global Chief Data Office (GCDO) The GCDO is responsible for the governance of PwC’s client, third party and internal data.
It delivers a number of different data services to the PwC Network to support the delivery of its vision to become a data driven organisation that applies the same discipline and management control to data that we apply to governing and managing other critical assets such as our cash and our people.
Context and purpose of Reference Data Integration Analyst role:
PwC is engaged in a global transformation programme involving the implementation of several SaaS solutions (Workday, Salesforce, Oracle, SAP) across its network of member firms.
As part of this programme two reference data management services called Organisational Reference Data (ORD) and Resource Rate Manager (RRM) have been launched to master local territory data that is used throughout these systems.
These services are also supported by the use of the Global Controlled Vocabulary Portal (GCVP). This role will support the territories and systems onboarding to any of the three Reference Data Services mentioned above.
This includes managing the overall process for onboarding, conducting input data checks on data submitted by territories, tracking and reporting status/issues/incidents and maintaining access as requested.
The role will advise both global and local application owners, business analysts and solution architects on how to use this data in their systems and will analyse change requests from across the PwC Network liaising between territories and the development team to support new releases of the services.
This role is the single point of contact that proactively enables the customers in their onboarding journey.
Key responsibilities/duties Provide training and access to data stewards, so they become autonomous in their data submissions.
Proactively assist territories and systems in resolving any blockers and act as the conduit between other PwC teams in order to expedite progress Provide expert input into global and territory projects for data migrations, cut over activities, system integration testing (SIT) and user acceptance testing (UAT) where a reference data dependency has been identified Onboard consumers of ORD and provide expert technical support so systems can consume automatically via the APIs.
Monitor data submissions made by territories and assist with the resolution of upload errors. Check for data quality issues such as duplicate records, records with incomplete information and records not conforming with the prescribed syntax.
Mock data uploads and model scenarios in order to assist territories shape and structure their submissions into the Service Create and run advanced queries using Excel formulas, alteryx and SQL in order to analyse data submission, identify issues and propose solutions to ensure on time delivery.
Translate the results of detailed data analysis and comparison queries to deliver detailed next steps to the customer Populate territory scorecards and dashboards with progress Escalate any risks/issues that impedes territory/project progress Work with the Operations team to schedule and handover onboarded territories to BAU Identify and implement opportunities for improvement and automation Capture territory feedback for Service improvement and liaise with the Product Owner and Business Operations Manager to ensure they are addressed.
Provide support and assistance to other functions and processes that encompass any of the Reference Data Service Skills Great communication, presentation and documentation skills in order to deliver concise messaging across the global forum Ability to translate complex technical concepts into a language understandable by key stakeholders Adept at building, maintaining and influencing relationships that inspire collaboration, trust and respect Provide solutions rather than problems; must take ownership and proactively resolve Able to learn new concepts quickly and able to demonstrate effective logical and lateral problem solving skills Aptitude for reacting quickly to change whilst maintaining structure and assuring quality of delivery Able to multitask and adept at working in a fast paced work environment across remote teams.
Highly motivated with the ability to work under own initiative with minimal supervision Ability to diagnose and resolve technical issues.
Excellent attention to detail and accuracy Work experience Experience in data analysis and data wrangling using SQL, Excel and Google sheets, and other tools (Alteryx) Experience in analysing and liaising with various stakeholders in order to create data and information flows Showcasing familiarity with Master Data Management Experience with dashboard reporting such Power BI and Tableau Experience in understanding and explaining data models Experience using technology platforms such as Azure DevOps (VSTS), SFTP tools, ServiceNow API familiarity Not the role for you? Did you know PwC offers flexible career arrangements and contract work? Learn more .
The skills we look for The PwC Professional is our global framework for defining and encouraging leadership at all levels.
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Application support If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more . PwC. CentralLondonEngland
