GreatClips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service.
The actions below will ensure the customer will return to the salon again and again.What are salon owners looking for in a greatReceptionist?Warmly greet customersCommunicate and educate the customer on GreatClips processes, Online Check-in and the Wait Time MonitorProcess transactions and issue receiptsGeneral knowledge of retail products and the ability to make recommendationManage the flow of customers between check in and the serviceMaintain cleanliness and sanitation of the front desk and lobby areaManage answering phoneInform customers about servicesUpdate customer records with contact informationAssist stylists in maintaining salon cleanliness and sanitationCommitment to work a flexible schedule, including peak timesDedication to great customer serviceAbility to work in a fast-paced environmentAbility to efficiently and effectively resolve customer issuesSounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand.
