Team Leader - Support at Home Service > Sudbury > Joboolo FR :
Société : Leading Lives Lieu : Sudbury England
Role Purpose:
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
1.
To act as a link between support staff and management 2.
To be the first point of contact for employees 3.
To undertake specific processes and supivisory responisibilities within the service Duties when working on shift as a TeamLeader:
· Work alongside new recruits throughout their probation period even ensuring they are doing the care and support as we would want · Carry out audits on finances/medication (where applicable) · Give feedback on daily notes and where appropriate the cleanliness and hygiene aspects that the staff are maintaining · Seek feedback from the customer about the support staff · Work alongside more experienced staff less frequently but when they do encourage and develop them to be mentors of the future so that we have a strengthened career · Manage the extent of weekend and bank holiday working ewithin the rota, as salary of the TeamLeader takes into account occasional working at wekekends and bank holidays Act as a role model, develop and embed positive culture, with open, reassuring, positive and constructive feedback within the team.
Work flexibly alongside Support Workers, role modelling best practice behaviour and support with on the job training.
Substantial experience of working with people in a social care setting, including risk assessment and provision of support to those with learning disabilities.
· Personal effectiveness · Tasks completed to time and requirements · Become a care ambassador and promote care as a career choice · Good Literacy / numeracy for completing reports and maintaining records to the appropriate standard.
· Act as a quality ambassador within the service to help drive culture change · Promote dignity in care and support across the team · Effective communication skills across a range of contacts and Work in line with Company policies and procedures.
· Undertake mandatory and essential training when required.
· Take ownership for own personal development. LeadingLives SudburyEngland
