assist the team by participating in operational tasksOn request,..assist the team by participating in operational tasksParticipate in the recruitment and onboarding of new employees in collaboration with the QA & Training Expert and HRManage absenteeism and back to the office..
Ensures the team delivers customer excellence whilst contributing to employees' professional development and ensure team's technical and commercial excellence is in line with AXA Partners strategy & commitments...
Ensures the team delivers customer excellence whilst contributing to employees' professional development and ensure team's technical and commercial excellence is in line with AXA Partners strategy & commitments...
mail,...) and the files / cases handled by the employeesPromote a change and continuous improvement mindset within the team#LI-BEYour ProfileManagerial skills- Transformation & execution leadership - Empowering team members Behavioural skills- Decision & execution -..
support and motivate team members:Create a stimulating work environment by promoting open communicationEnsure and improve employee engagement and customer experienceAnimate,..
Ensures the team delivers customer excellence whilst contributing to employees' professional development and ensure team's technical and commercial excellence is in line with AXA Partners strategy & commitments...
Accompany employees to manage files / cases optimally for which they are responsibleHave oversight of activity monitoring and liaise with the Planning & Monitoring Expert to correctly allocate staff to tasksTake all necessary actions to achieve the defined KPI’s and SLA’s Ensure the c..
Ensures the team delivers customer excellence whilst contributing to employees' professional development and ensure team's technical and commercial excellence is in line with AXA Partners strategy & commitments...
Ensures the team delivers customer excellence whilst contributing to employees' professional development and ensure team's technical and commercial excellence is in line with AXA Partners strategy & commitments...
ensure that key competencies are present within the team to provide excellent service to the clientMaintain an updated technical knowledge (products,..
