notre agence recherche pour l'un de ses clients spécialisé en informatique (ESN) un Technicien de proximité/Helpdesk H/F à Eragny à pourvoir dès que possible...
if necessary by reformulating the explanations provided
remotely diagnose a failure (hardware or software)
identify the resources needed to solve the problem
guide the user through the resolution process or take control of the system remotely
change or repair defective elements,..
