French Customer Support Specialist in Lisbon > Paris > Joboolo FR :

We're seeking a driven and customer-focused Customer Support Specialist to join our dynamic team.


If you thrive in fast-paced environments, embrace change, and enjoy assisting others, this role is perfect for you!

Role Overview:

As a Customer Support Specialist, you will be the first point of contact for customers, providing top-notch assistance across various channels.


Your ability to communicate clearly, solve problems efficiently, and ensure a seamless customer experience will make you a valuable part of our team.

Key Responsibilities:

• Provide exceptional support via phone, chat, email, and social media.


• Assist customers with account setup, logins, verifications, financial transactions, and technical concerns.


• Deliver professional and friendly guidance to ensure a positive customer experience.


• Respond to inquiries with speed, accuracy, and empathy.


• Foster strong customer relationships through effective communication.


• Adhere to internal policies while maintaining high service standards.


• Share insights to improve processes and enhance overall customer satisfaction.

Requirements:

• Fluent in French (C2 level).


• EU Citizenship or Portuguese Residency Card.


• 1 year experience in customer support.


• Strong leadership, analytical, and communication skills.


• Eagerness to learn and grow.

Why Join Us:

• Attractive Salary:
  
  
  Competitive compensation that values your skills.


• Performance Bonus:
  
  
  Recognizing your achievements.


• Meal Allowance:
  
  
  Covering your daily meals.


• Transportation Support:
  
  
  Assisting with commuting costs.


• Relocation Package:
  
  
  Assistance to make your move smooth and stress-free.


• Onsite Work:
  
  
  Engage and grow in a collaborative office environment.

Ready to take the next step?
Apply today and be part of a team that values innovation and excellence!